Frequently Asked Heating & Cooling Questions


Why is it important to have regular maintenance on my home comfort system?

You wouldn't own a car and never change the oil; or replace tires or brakes would you? Well, in the same way, it is essential to have regular precision tune-ups and safety inspections done on your home comfort system. Regular maintenance of your equipment will provide you with the following benefits:
  • Increased dependability
  • Provide maximum efficiency which lowers energy costs
  • Prolongs the life-span of the equipment
  • Maintains safe and healthy operation
  • Can help to protect the environment
  • Find potential problems and fix them right away which will help drastically reduce the chance of break-downs which usually happens at night or on weekends when repair rates are higher.
Consider a New Comfort Service Advantage Plan. Owning a New Comfort Service Advantage Plan can remove any concerns about interruptions to your home comfort. Never a worry. Never a surprise. Total peace of mind. Owning a Service Advantage Plan offers you:
  • Complementary Precision Tune-Up and Maintenance each year contract is in place
  • Priority Status for Scheduling
  • 15% discount on parts and labor
  • 50% discount on diagnostic fees
  • Full 1 year warranty on repairs

How do I know if there is carbon monoxide in my home?

Carbon Monoxide (CO) is the leading cause of accidental poisoning deaths in country. Odorless, tasteless and invisible – carbon monoxide is a silent killer. The safe way to know if carbon monoxide is present is to install carbon monoxide alarms on every level of your home, particularly around sleeping areas.
State code requires that ALL NEW AND EXISTING residential dwellings that have fuel-burning appliances in the dwelling or attached garage have carbon monoxide alarms installed.
Carbon monoxide alarms must be UL (Underwriters Laboratories) listed and be installed according to manufacturer's instructions. These alarms should be replaced every five years. The carbon monoxide sensor inside the alarm unit can wear out over time and newer models will benefit from improved technology and upgrades.

What size furnace do I need?

Furnaces are rated in size by their BTU (heating) capacity, ranging from 40,000 BTU for small homes to 120, 000BTU for large homes. For each home, there is an optimum size furnace. An oversized furnace will inefficiently cycle on and off too frequently. An undersized furnace will not heat your home adequately on the coldest winter days.
Factors that impact selecting the optimum furnace size include home size, location, design, and ceiling type, as well as the number and size of windows and doors.
Contact us at (937) 770-1044 to schedule a free estimate with one of our Comfort Consultants. They will come out and perform an analysis and discuss heating options available to you. Every home is different and our Comfort Consultants can help you find a solution for your specific comfort needs.

What are the benefits to installing a humidifier?

Winter brings very dry air into our homes that may cause discomfort for you and your family, including dry skin, watery eyes and itchy throats. Worse, dry air will irritate the mucous membranes in the mouth, throat and nasal passages. This can lead to nose bleeds, an increase in colds, and other respiratory infections. It also will cause your wood floors, furniture, plaster and paint to dry out, crack and peel.
A home humidifier will greatly improve the comfort of a home during the winter months and will reduce health problems. The extra moisture will make the house feel warmer so the thermostat can be lowered, which will save on heating bills. A good humidifier will pay for itself with increased comfort, lower energy bills and fewer illnesses.

How does an air conditioner work?

Air conditioning systems cool your home by moving excessive indoor heat to outside your home where it is dispersed into the air. Air conditioning will also lower home humidity to further improve your comfort.
Household air is drawn down the return-air ducts to your furnace where it passes over a cold evaporator coil. The heat from the household air naturally moves to the cold coil and is then transported in refrigerant lines to the condenser unit outside. The fan in that unit pulls air through the hot condenser coil to dissipate the excess heat into the outdoor air.
Meanwhile, as the indoor air passes over the cold evaporator coil, moisture in that air condenses onto the coil and turns to a liquid. This liquid leaves via a drain, leaving the air returning to your home living spaces dryer and more comfortable.

What size air conditioner do I need?

Installing a correctly sized air conditioning system is critical to its proper function. Bigger is not better. An oversized system will cost more to operate and will cycle too briefly to effectively remove household humidity. An undersized unit will not cool your home on the hottest of days. Correct sizing is essential.
Another choice you must make is the level of energy efficiency. Higher efficient systems cost more, but they operate more efficiently and use less electricity. Home size, design, location, amount and type of insulation, ceiling height, as well as the number and size of windows and doors will all impact your cooling needs.
A New Comfort Consultant can best advise you on the correct air conditioning solution for your home. They will perform a home cooling assessment and present options for your specific comfort needs. Contact us at (937) 770-1044 to schedule a free estimate.